This website is operated by Precise Property Strata Management Pty Ltd (Precise Property, we, us or our) and includes:
- links to other web sites not operated by Precise Property
Your access to and use of information and services included on this website is conditional upon your acceptance of the following terms and conditions of use, and any other terms on this website. We reserve the right to add, change, alter, and delete these terms and conditions without notice.
- Disclaimer of Warranties & Liabilities
Information on this website has been prepared for your convenience. Your use of this website and its contents is at your own risk. It is the responsibility of the user to independently verify the information made available on the website. We make no warranties that information on this website is reliable, complete, accurate or up-to-date. Information on this website is subject to change.
To the extent permitted by law, Precise Property, employees or agents will not be liable in any way (including for negligence) for loss, damage, costs or expenses suffered by you, or claims made against you through use of:
(a) the website
(b) services or information included on this website. This includes, without limitation:
(i) any other application services provided on the website
(ii) any forms or guidelines available on the website
(c) any failure to provide the website. Precise Property does not promise the website will be available without disruption,
(d) any information, products or services supplied, offered to be supplied or advertised through the website or on any website linked to this website.
To the extent permitted by law, all warranties, conditions and representations about the website or Precise Property’s products or services, the accuracy or timeliness of material, products and services advertised, offered or supplied via the website are excluded.
Where any legislation implies a condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under any such condition or warranty, that condition or warranty will be deemed included.
This materials published on this website provide general information only and are not intended as advice or a professional property appraisal and should not be relied upon as such. The information provided does not take into account your investment objectives, financial situation or personal needs and may depend on statistical models and assumptions which may be incomplete or wrong, negatively impacting the accuracy of this publication. You should make your own inquiries and, if necessary, obtain independent financial advice tailored to your specific circumstances before making any investment decisions.
- Your responsibilities
(a) Information on the website
We do not assume liability or responsibility for any errors or omissions on this website. We do not accept responsibility for loss suffered as a result of reliance by you upon the accuracy or currency of information on this website.
(b) Exposure to risks to computer system
You must take your own precautions to ensure that the process that you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which might damage your own computer system.
We and any other party involved in creating producing, or delivering this website, will not be liable for any direct, incidental, consequential, indirect or punitive damages, costs, loss of data, customer losses, loss of profits or economic losses or liabilities whatsoever arising out of your access to, or use of, this website. We do we accept responsibility for any interference or damage to your own computer system which arises with your use of this website or any linked website.
You indemnify us and our officers, employees, agents and related bodies corporate from and against all actions, claims, suits, demands, damages, liabilities and costs arising out of, or in connection to the use of the website, the services by you or someone using your member identification and password.
- Links to other sites
Links to other websites are provided for your convenience and may not remain current or be maintained. We:
- do not review, approve, recommend or endorse linked websites or materials or information on those linked websites in any way unless, and to the extent, stipulated to the contrary
- make no warranty in relation to material contained on those linked sites
- are not responsible for the content of linked sites or any off-site pages linked to this site.
You access those linked sites and use products and services made available at those sites solely at your own risk. You do not hold us liable for your access, use or reliance on the linked websites.
- Security of Information
No data transmission over the internet can be guaranteed as totally secure. While we serve to protect such information, we do not warrant and cannot ensure the security of any information you transmit to us. Accordingly, any information that you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
(a) comply with all directions issued by us in relation to the use of your identification and password to parts of the website or services and keep your password secure
(b) notify us immediately if you become aware that your password has been compromised or is known to a third party, or there has been unauthorised use of your identification and password, so we can take steps to deactivate your member identification.
You agree that these terms of conditions of use are governed by the laws in your state or territory.
This policy is to give you an understanding as to why we collect personal information about you, how we collect and use it and how you can interact with us in order to confirm that the personal information that we are holding is accurate. By providing you with the details of our policy we are seeking to reassure you that your personal information is safe and should you have any queries or complaints that you will know how to go about resolving the matter with us.
This policy applies to information about owners, suppliers and anyone who interacts with us.
This policy sets out:
- What personal information we collect;
- How we collect personal information;
- Why we collect personal information;
- What happens if we can’t collect personal information;
- How we disclose personal information;
- How we protect your personal information;
- Accessing and correcting your personal information;
We may, from time to time, review and update this policy, including taking account of new technology and/or changes to our operations. All personal information held by us will be governed by the most recent updated policy. We will notify you before we make changes to this policy and give you the opportunity to decide if you wish to continue using our products and services after you have had a chance to review the changes. Your privacy matters to us so please take the time to get to know our practices and feel free to give us your feedback.
In this policy “us”, “we” or “our” means Precise Property Strata Management Pty Ltd (Precise Property, We us, our)
What Personal Information We Collect
We may collect the following types of personal information:
- mailing and/or street address;
- email address;
- telephone number;
- any additional information relating to you that you provide to us directly through emails, our website or indirectly through other sources;
- information you provide to us through customer surveys or to our employees.
How we Collect Personal Information
Directly from you by the following methods:
- through your access and use of our website or sending SMS/MMS or mail/email to us;
- through a solicitor or conveyancer who has provided us with your information;
- during conversations between you and our employees; and
- when you submit an advice regarding changes to your personal information.
Why we Collect Personal Information
The primary purpose for which we collect information about you is to enable us to provide the best possible strata management and customer experience. We collect, hold, use and disclose your personal information for the following purposes:
- to fulfil administrative functions and communicate with you;
- to provide products and services to you and information or advice about our products and services;
- to grant you access to protected areas of our website;
- to verify your identity;
- to conduct business processing functions for operation of our website and our business;
- to reply to your inquiries;
- to provide your updated personal information to us, our contractors and our suppliers, if you have authorised us to do so;
- to investigate any complaints about or made by you; and/or
- as required or permitted by any law, including the Privacy Act.
Your personal information will not be shared, sold, rented or disclosed other than as described in this policy.
What Happens if we can’t Collect Personal Information
If you do not provide us with the personal information described in this policy we may not be able to provide you with the products or services you requested, either to the same standard, or at all. For example, if you do not register as an owner of a lot, you will not be able to access features or services that are reserved for lot owners only.
How we Disclose Personal Information
We may disclose your personal information:
- To our employees, related bodies corporate, contractors or suppliers for the management of your owners corporation, community association, BMC, company title, or tenants-in-common property, or professional advisers such as accountants, solicitors, auditors and consultants;
- if you are on a committee, your email address to other members of the committee;
- To our existing or potential agents and/or business partners;
- To the police, any relevant authority or enforcement body;
- if Precise Property is involved in a merger, acquisition or sale;
- as required or permitted by any law (including the Privacy Act).
How we Protect your Personal Information
All reasonable steps are taken to protect the personal information that we are holding about you. Unauthorised access to our electronic systems is prevented by the use of firewalls, data encryption, virus detection and password restricted access. Staff are trained in the application of this policy and the law. Third parties who store personal information have in place appropriate security measures.
Accessing and Correcting your Personal Information
If you would like to access, review, update or correct your personal information please contact us. When doing so please provide your name, email address, mailing address and telephone number. We may then need to seek verification of your identity before responding to your request. Where we hold information that you are entitled to access, we will provide you with suitable means of accessing it. We will not charge you for simply making a request and will not charge you for making any corrections to your personal information.
If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to change it. We will consider if the information requires change. If we do not agree that there are grounds for change, then we will notify you of our reasons and add a note to the personal information stating that you disagree with it.
If you believe your privacy has been breached by us, or have any questions or concerns about our policy, please contact us using the contact information below and provide details of the matter so that we can investigate it.
If you receive communications from us that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please contact us using the details provided below.
We have a formal procedure for investigating and dealing with privacy matters. All complaints, comments and requests will be treated confidentially. Once our Director receives a complaint, comment or request in writing, the Director will undertake an investigation into the matter. The Director or a staff member may contact you within a reasonable time after receipt of your complaint, comment or request to discuss your concerns and outline options regarding how it may be resolved. The Director will assess the nature of the matter and whether it involves a breach of this policy. If a breach is found, the Director will decide on how the matter can be rectified so as to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of our investigation. All investigations will be resolved within a reasonable time given the nature of the breach.
Please contact our Director at:
48/117 Old Pittwater Road
Brookvale NSW 2100